List of available services at Damascus International Airport

Information desk
A welcome stand is available in the main hall of the airport. The reception staff can inform travelers and accompanying persons about their flight, their experience at the airport or the formalities to be completed. Do not hesitate to call on them.
ATMs, banks, exchange
Holders of bank cards issued in Syria have the option of withdrawing money from ATMs at the airport. These ATM distribute banknotes in Syrian pounds. Foreign exchange and money transfers can be done in the main hall of Damascus airport at forex offices.

See also the customs handbook

See also the exchange rates observed at the airport

VIP Lounge
A VIP lounge is offered to travelers seeking comfort and tranquility while waiting for their flight. Access is restricted passengers traveling in the business and first class of some airlines, those with an access card or those paying the entrance fee. Various services are offered such as wifi, snack / bar, television, showers and international press.

Book your VIP services clicking here

Syria has two 3G/LTE operators,marketing non-subscription SIM cards and 3G USB sticks for cheap and fast internet access on your PC, tablet or phone. These sim cards are available and can be activated in several shops at the airport. The terminal also has several WiFi access including in the VIP lounge.
Stores and duty free shop
Several shops are available within the airport, both in the international duty free zone and in the main departure and arrival halls. Books, international press, souvenirs, crafts, ready-to-wear, postcards and stamps, jousting, telephony and electronics, perfumes, alcohol and tobacco are all products offered to travelers and their companions.
  • Saddik Pastries: pastries and oriental sweets - website
  • Ramak Damascus Free Duty Shop: 900m² commercial duty free area. 
    Tel: (+963) 11 540 08 02
Post office
To send letters, postcards and parcels, for purchases of stamps and for receiving and sending money orders, the post office of Damascus international airport is open during office hours.
(+963) 11 540 0189 - website
Police & security
Damascus Intl. Airport is always concerned about the safety of passengers and aircraft. The police of the airport listen to all travelers. Security officers also ensure compliance with international standards. You can call them to report any suspicious activity. In addition, we remind you that leaving luggage unattended can cause its destruction and prosecution against you.
Luggage wrapping
In order to reinforce and protect your luggage from shocks, theft or scratches, a chargeable luggage wrapping service is available in the Damas-Jdaydet Alkhas airport check-in hall.
Call center
It is possible to obtain information on departures, arrivals, delays and other information by telephone calling the airport -> (+963) 11 238 6790
Luggage scales
Each airline flying to Syria impose a different baggage allowance. It is important that every traveler comply with those rules under threat of being required to pay excess baggage fees that can be prohibitive. It is therefore recommended to weigh your luggage before you get to the airport. However, it is possible to weigh yours bags on the balances available at check-in counters in order to lighten them if necessary.
Cabin baggage
Just like checked baggage, cabin baggage must meet a maximum size and weight. Airlines propose in the check-in area boxes to check if your cabin baggage meets the standards. Some passengers try at the time of boarding to carry more or different bags that those validated at check-in. They are exposed to leave their bags at the airport or to pay excess baggage fees in addition to delay the takeoff to the detriment of all travelers.
Last minute tickets
Passengers who have not had the time to buy their plane ticket or have missed their flight have the opportunity to buy on the spot their trip at the counters of the airlines or their representatives. Correspondents from different travel agencies can also offer them these services.
To ensure the comfort of its travelers and visitors, Damascus Airport offers a medical service for health emergencies. Head to the airport reception to call the medical team.
Baggage disputes
In case of loss, theft or damage related to baggage carried by travelers, you must contact your airline as soon as you have knowledge of the incident, ideally at the exit of the baggage delivery hall.
Bars and restaurants
The airport has six bars / restaurants in the main lobby and boarding area. You can eat there or consume various drinks, sodas or mineral waters. Fast food (sandwiches) is also available 24/24.
  • Saddik Pastries: pastries and oriental sweets - website 
Temperature: 31°C
Humidity: 29%
Wind: SW at 22km/h
Detail & forecast
Wed 19th June

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